SimpTech Solutions

Where Technology Meets Simplicity

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What are your billable rates for technical support?

What are your billable rates for technical support?

All advanced support remote and onsite work is billable as follows…

Residential Clients
Business hours: 8:30am-5:00pm Monday-Friday

Regular Residential hour rate: $150
Preferred Residential hour rate: $100  (Priority and Above Membership Plans)

Regular After-hours rate: $225
Preferred After-hours rate: $180  (Priority and Above Membership Plans)

Business Clients
Business hours: 8:30am-5:00pm Monday-Friday

Regular Business hour rate: $180
Preferred Business hour rate: $120  (Priority and Above Membership Plans)

Regular After-hours rate: $250
Preferred After-hours rate: $200  (Priority and Above Membership Plans)

There is a minimum 1-hour charge for all on-site visits, billed in 15 minute increments after that. There is a 15 minute minimum charge for all Advanced remote support.

Posted in: Service Department

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(513) 257-2432

SimpTech Solutions
3528 Columbia Parkway
Cincinnati, OH 45226

(859) 757-1146

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