All advanced support remote and onsite work is billable as follows…
Residential Clients
Business hours: 8:30am-5:00pm Monday-Friday
Regular Residential hour rate: $150
Preferred Residential hour rate: $100 (Priority and Above Membership Plans)
Regular After-hours rate: $225
Preferred After-hours rate: $180 (Priority and Above Membership Plans)
Business Clients
Business hours: 8:30am-5:00pm Monday-Friday
Regular Business hour rate: $180
Preferred Business hour rate: $120 (Priority and Above Membership Plans)
Regular After-hours rate: $250
Preferred After-hours rate: $200 (Priority and Above Membership Plans)
There is a minimum 1-hour charge for all on-site visits, billed in 15 minute increments after that. There is a 15 minute minimum charge for all Advanced remote support.
Posted in: Service Department