All advanced support remote and onsite work is billable as follows…

Residential Clients
Business hours: 8:30am-5:00pm Monday-Friday

Regular Residential hour rate: $150
Preferred Residential hour rate: $100  (Priority and Above Membership Plans)

Regular After-hours rate: $225
Preferred After-hours rate: $180  (Priority and Above Membership Plans)

Business Clients
Business hours: 8:30am-5:00pm Monday-Friday

Regular Business hour rate: $180
Preferred Business hour rate: $120  (Priority and Above Membership Plans)

Regular After-hours rate: $250
Preferred After-hours rate: $200  (Priority and Above Membership Plans)

There is a minimum 1-hour charge for all on-site visits, billed in 15 minute increments after that. There is a 15 minute minimum charge for all Advanced remote support.

Posted in: Service Department